Certified Scrum Master (CSM) , Advanced Scrum Master (A-CSM), SAFe Program Consultant (SPC 4.5)

Reid Lowery

Professional Certifications

  • Advanced Certified Scrum Master (A-CSM)
  • Certified Scrum Master (CSM)
  • SAFe® 4 Program Consultant (SPC)

Certified Scrum Master and SAFe Program Consultant

Reid has been involved in technology for just over 35 years. He started in Silicon Valley in 1983 for a company called DataTrak that was a vertical market application focused on construction accounting. During this time, he got very involved in network engineering as 3Com was right across the street and they brought us an early "hub" for peer to peer networking, so he became a Novell CNE and by gaining several years of experience was hired in 1992 by Microsoft to manage their compatibility lab.

After his first decade at Microsoft, he with his team had begun delivering 'lean' engineering coaching to the Windows and Office divisions. The overall waste that we were trying to address was huge (rework and service packs were our bane), so this was a great opportunity to start to carve off costs. They formed the first scrum team and in 30 days had a working prototype that was tied to live data. The SVP that had requested it, was astounded and thus began the success of "GetHelp" the first internal product orchestrated to run Scrum and foster Agile principles. When the financial impact of this product hit internally, PM's from around the company began asking, "what's this scrum thing and how does it work?" So, he became the defacto first Agile Coach in 2008 and subsequently the Agile Evangelist for our division. You can read about the impact in Money magazine circa 2012, S. Somasegar proudly announced he had converted the tools division to Scrum. 5 years after we began with one little team, a full division of over 1000 folks, had moved their way of thinking.

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